Last updated: October 15, 2025
Welcome to The Royal Flowers (“we,” “our,” or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [theroyalflowers.ae] (the “Website”) or make a purchase from us.
We collect personal information to process your orders and improve your shopping experience:
Personal details: Name, phone number, email address, billing and delivery address.
Payment information: Securely processed through third-party payment gateways; we do not store your card details.
Order details: Items purchased, delivery instructions, and messages included with orders.
Technical data: IP address, browser type, device information, and cookies to improve website functionality and user experience.
We use your data to:
Process, confirm, and deliver your orders.
Communicate with you regarding your purchase, delivery, or support request.
Send special offers or promotions (only if you’ve opted in).
Improve our website, products, and services.
Comply with legal and regulatory requirements.
We use industry-standard SSL encryption and secure hosting to protect your data.
Access to your personal information is limited to authorized staff only.
While we take every precaution, please note that no online platform is 100% secure.
We do not sell or rent your personal data.
We may share necessary information only with:
Delivery partners to fulfill your order.
Payment processors to complete transactions securely.
IT and marketing service providers (bound by confidentiality agreements).
Our site uses cookies to:
Remember your preferences.
Track website usage for analytics.
Personalize offers and recommendations.
You can disable cookies in your browser settings, but some features may not function properly.
You may:
Request access to your personal data.
Ask us to update or delete your information.
Unsubscribe from marketing emails anytime by clicking the “unsubscribe” link or contacting us directly.